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Validation of a tool to assess patient satisfaction, waiting times, healthcare utilization, and cost

AIM: Patients’ experience of the quality of care received throughout their continuum of care can be used to direct quality improvement efforts in areas where they are most needed. This study aims to establish validity and reliability of the Healthcare Access and Patient Satisfaction Questionnaire (H...

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Publicat a:Prim Health Care Res Dev
Autors principals: Eubank, Breda H., Lafave, Mark R., Mohtadi, Nicholas G., Sheps, David M., Wiley, J. Preston
Format: Artigo
Idioma:Inglês
Publicat: Cambridge University Press 2019
Matèries:
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC6598225/
https://ncbi.nlm.nih.gov/pubmed/32799991
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1017/S1463423619000094
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