Emergency department patient experience: Same location, same provider, different scores by different survey methods

BACKGROUND: Recent findings on emergency department (ED) patient experience surveys and concerns for the low response rates challenge the quality and reliability of the survey reports. We assessed the consistency of an ED patient experience survey report and identified the effects of patient demogra...

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Detalhes bibliográficos
Publicado no:World J Emerg Med
Main Authors: Hoonpongsimanont, Wirachin, Sahota, Preet Kaur, Chen, Yanjun, Nguyen, Maria, Louis, Christine, Pena, Jonathan, Wong, Andrew, Jen, Maxwell
Formato: Artigo
Idioma:Inglês
Publicado em: Second Affiliated Hospital of Zhejiang University School of Medicine 2019
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Original Article
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6545369/
https://ncbi.nlm.nih.gov/pubmed/31171943
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.5847/wjem.j.1920-8642.2019.03.002
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