Patient use of an online triage platform: a mixed-methods retrospective exploration in UK primary care

BACKGROUND: Recent years have seen the introduction of online triage allowing patients to describe their problem via an online form. Subsequently, a GP telephones the patient, conducting a telephone consultation or arranging a face-to-face consultation. AIM: This study aimed to explore patterns-of-u...

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Bibliographic Details
Published in:Br J Gen Pract
Main Authors: Eccles, Abi, Hopper, Michael, Turk, Amadea, Atherton, Helen
Format: Artigo
Language:Inglês
Published: Royal College of General Practitioners 2019
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Research
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC6478479/
https://ncbi.nlm.nih.gov/pubmed/30910874
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/bjgp19X702197
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