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Use of focus groups in a library's strategic planning process

The use of focus groups to determine patron satisfaction with library resources and services is extensive and well established. This article demonstrates how focus groups can also be used to help shape the future direction of a library as part of the strategic planning process. By responding to ques...

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Podrobná bibliografie
Vydáno v:J Med Libr Assoc
Hlavní autoři: Higa-Moore, Mori Lou, Bunnett, Brian, Mayo, Helen G., Olney, Cynthia A.
Médium: Artigo
Jazyk:Inglês
Vydáno: Medical Library Association 2002
Témata:
On-line přístup:https://ncbi.nlm.nih.govhttps://pmc.ncbi.nlm.nih.gov/articles/PMC64762/
https://ncbi.nlm.nih.govhttps://pubmed.ncbi.nlm.nih.gov/11838465/
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