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Quality of out-of-hours telephone triage by general practitioners and nurses: development and testing of the AQTT – an assessment tool measuring communication, patient safety and efficiency

Objective: To develop a valid and reliable assessment tool able to measure quality of communication, patient safety and efficiency in out-of-hours (OOH) telephone triage conducted by both general practitioners (GP) and nurses. Design: The Dutch KERNset tool was translated into Danish and supplemente...

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Detalhes bibliográficos
Publicado no:Scand J Prim Health Care
Main Authors: Graversen, D. S., Pedersen, A. F., Carlsen, A. H., Bro, F., Huibers, L., Christensen, M. B.
Formato: Artigo
Idioma:Inglês
Publicado em: Taylor & Francis 2019
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6454404/
https://ncbi.nlm.nih.gov/pubmed/30689490
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1080/02813432.2019.1568712
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