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And sympathy is what we need my friend—Polite requests improve negotiation results

The wording negotiators use shapes the emotions of their counterparts. These emotions, in turn, influence their counterparts’ economic decisions. Building on this rationale, we examined how the language used during negotiation affects discount rate and willingness to engage in future deals. In three...

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Detalhes bibliográficos
Publicado no:PLoS One
Main Authors: Maaravi, Yossi, Idan, Orly, Hochman, Guy
Formato: Artigo
Idioma:Inglês
Publicado em: Public Library of Science 2019
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6415778/
https://ncbi.nlm.nih.gov/pubmed/30865655
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1371/journal.pone.0212306
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