“Do You Know What I Know?”: How Communication Norms and Recipient Design Shape the Content and Effectiveness of Patient Handoffs

BACKGROUND: Poor communication during end-of-shift transfers of care (handoffs) is associated with safety risks and patient harm. Despite the common perception that handoffs are largely a one-way transfer of information, researchers have documented that they are complex interactions, guided by impli...

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Veröffentlicht in:J Gen Intern Med
Hauptverfasser: Rattray, Nicholas A., Flanagan, Mindy E., Militello, Laura G., Barach, Paul, Franks, Zamal, Ebright, Patricia, Rehman, Shakaib U., Gordon, Howard S., Frankel, Richard M.
Format: Artigo
Sprache:Inglês
Veröffentlicht: Springer US 2018
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Original Research
Online Zugang:https://ncbi.nlm.nih.gov/pmc/articles/PMC6374251/
https://ncbi.nlm.nih.gov/pubmed/30535752
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1007/s11606-018-4755-5
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