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Satisfaction Academy: A Novel Residency Curriculum to Improve the Patient Experience in the Emergency Department

INTRODUCTION: Patient satisfaction is a key indicator of health care value and an increasingly important metric used to assess emergency physician performance and often reimbursement. To our knowledge, there is no standardized curriculum within emergency medicine (EM) residency programs that focuses...

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Publicado en:MedEdPORTAL
Main Authors: Gunalda, Jonah, Hosmer, Kathleen, Hartman, Nicholas, Smith, Lane, Chapman, Bradley, Jones, Warren, Irick, Michael, Pariyadath, Manoj
Formato: Artigo
Idioma:Inglês
Publicado: Association of American Medical Colleges 2018
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Acceso en liña:https://ncbi.nlm.nih.gov/pmc/articles/PMC6342346/
https://ncbi.nlm.nih.gov/pubmed/30800937
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.15766/mep_2374-8265.10737
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