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The impact of their role on telephone crisis support workers' psychological wellbeing and functioning: Quantitative findings from a mixed methods investigation

Research suggests that frequent empathic engagement with others in distress places helpers in registered professional roles (e.g. medical practitioners, psychologists) at risk of functional impairment related to symptoms of psychological distress, including the delivery of sub-optimal care to patien...

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Bibliographic Details
Published in:PLoS One
Main Authors: Kitchingman, Taneile Ashlea, Caputi, Peter, Woodward, Alan, Wilson, Coralie Joy, Wilson, Ian
Format: Artigo
Language:Inglês
Published: Public Library of Science 2018
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Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC6300217/
https://ncbi.nlm.nih.gov/pubmed/30566435
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1371/journal.pone.0207645
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