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Tricks of the Trade: Motivating Sales Agents to Con Older Adults
PURPOSE OF THE STUDY: Financial fraud is estimated to cost consumers approximately $50 billion annually. To examine how new hires are trained to engage in fraud, this study analyzed a sales training transcript from Alliance for Mature Americans (Alliance). In 1996, Alliance was charged with using de...
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| Publicado no: | Gerontologist |
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| Main Authors: | , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Oxford University Press
2016
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6282684/ https://ncbi.nlm.nih.gov/pubmed/24829307 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1093/geront/gnu039 |
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