Reliability and validity of an indicator system used to evaluate outpatient and inpatient satisfaction in Chinese hospitals

BACKGROUND AND AIMS: Patient satisfaction is one of the important ways to measure the results of treatment and the quality of medical services. The purpose of the present study was to verify the reliability and validity of the indicator system for evaluating satisfaction of outpatients and inpatient...

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Dades bibliogràfiques
Publicat a:Patient Prefer Adherence
Autors principals: Zhang, Jun, Zhou, Feng, Ge, Xiaoxiang, Ran, Xu, Li, Yeping, Chen, Si, Dai, Xiaotong, Chen, Dafang, Jiang, Baoguo
Format: Artigo
Idioma:Inglês
Publicat: Dove Medical Press 2018
Matèries:
Original Research
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC6276604/
https://ncbi.nlm.nih.gov/pubmed/30568431
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2147/PPA.S186722
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