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Testing of the ‘Always Events’ approach to improve the patient experience in the emergency department

Maintaining quality of care and meeting patient expectations in the face of rising demand within emergency departments (ED) is a significant challenge for clinicians. This study tested the Always Events (AE) approach as a means to identify AE’s relevance to patient care in the ED and act on this to...

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Detalhes bibliográficos
Publicado no:BMJ Open Qual
Main Authors: Lowe, David John, Kay, Cameron, Taylor, Dagshagini, Littlewood, Nicola, Hepburn, Scott, Bowie, Paul
Formato: Artigo
Idioma:Inglês
Publicado em: BMJ Publishing Group 2018
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6267318/
https://ncbi.nlm.nih.gov/pubmed/30555927
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjoq-2017-000195
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