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Testing of the ‘Always Events’ approach to improve the patient experience in the emergency department

Maintaining quality of care and meeting patient expectations in the face of rising demand within emergency departments (ED) is a significant challenge for clinicians. This study tested the Always Events (AE) approach as a means to identify AE’s relevance to patient care in the ED and act on this to...

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Bibliografiske detaljer
Udgivet i:BMJ Open Qual
Main Authors: Lowe, David John, Kay, Cameron, Taylor, Dagshagini, Littlewood, Nicola, Hepburn, Scott, Bowie, Paul
Format: Artigo
Sprog:Inglês
Udgivet: BMJ Publishing Group 2018
Fag:
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC6267318/
https://ncbi.nlm.nih.gov/pubmed/30555927
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjoq-2017-000195
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