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Directing Improvements in Primary Care Patient Experience through Analysis of Service Quality

OBJECTIVE: To examine the influence of dimensions of service quality on patient experience of primary care. DATA SOURCES/STUDY SETTING: Data from the national GP Patient Survey in England 2014/15, with responses from 858,351 patients registered at 7,918 practices. STUDY DESIGN: Expert panel and prin...

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Publicat a:Health Serv Res
Autors principals: Hudson Smith, Mel, Smith, David
Format: Artigo
Idioma:Inglês
Publicat: John Wiley and Sons Inc. 2018
Matèries:
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC6232513/
https://ncbi.nlm.nih.gov/pubmed/29862500
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/1475-6773.12985
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