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Harvesting the wisdom of the crowd: using online ratings to explore care experiences in regions
BACKGROUND: Regional population health management (PHM) initiatives need an understanding of regional patient experiences to improve their services. Websites that gather patient ratings have become common and could be a helpful tool in this effort. Therefore, this study explores whether unsolicited...
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| Publicado no: | BMC Health Serv Res |
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| Main Authors: | , , , , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BioMed Central
2018
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6195971/ https://ncbi.nlm.nih.gov/pubmed/30342518 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-018-3566-z |
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