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Effects of customer self-audit on the quality of maternity care in Tabriz: A cluster-randomized controlled trial
OBJECTIVE: To study the effects of customer self-audit on the service quality (SQ) and customer quality (CQ) of maternity care. DESIGN: A community-based cluster-randomized controlled trial. SETTING: Twenty-one health centres and health posts in Tabriz, Iran. PARTICIPANTS: Of 21 health centres/healt...
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| Vydáno v: | PLoS One |
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| Hlavní autoři: | , , , , |
| Médium: | Artigo |
| Jazyk: | Inglês |
| Vydáno: |
Public Library of Science
2018
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| Témata: | |
| On-line přístup: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6181295/ https://ncbi.nlm.nih.gov/pubmed/30307957 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1371/journal.pone.0203255 |
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