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Taking the heat or taking the temperature? A qualitative study of a large-scale exercise in seeking to measure for improvement, not blame

Measurement of quality and safety has an important role in improving healthcare, but is susceptible to unintended consequences. One frequently made argument is that optimising the benefits from measurement requires controlling the risks of blame, but whether it is possible to do this remains unclear...

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Bibliografski detalji
Izdano u:Soc Sci Med
Glavni autori: Armstrong, Natalie, Brewster, Liz, Tarrant, Carolyn, Dixon, Ruth, Willars, Janet, Power, Maxine, Dixon-Woods, Mary
Format: Artigo
Jezik:Inglês
Izdano: Pergamon 2018
Teme:
Online pristup:https://ncbi.nlm.nih.gov/pmc/articles/PMC5884319/
https://ncbi.nlm.nih.gov/pubmed/29353103
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.socscimed.2017.12.033
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