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Taking the heat or taking the temperature? A qualitative study of a large-scale exercise in seeking to measure for improvement, not blame

Measurement of quality and safety has an important role in improving healthcare, but is susceptible to unintended consequences. One frequently made argument is that optimising the benefits from measurement requires controlling the risks of blame, but whether it is possible to do this remains unclear...

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Dettagli Bibliografici
Pubblicato in:Soc Sci Med
Autori principali: Armstrong, Natalie, Brewster, Liz, Tarrant, Carolyn, Dixon, Ruth, Willars, Janet, Power, Maxine, Dixon-Woods, Mary
Natura: Artigo
Lingua:Inglês
Pubblicazione: Pergamon 2018
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Accesso online:https://ncbi.nlm.nih.gov/pmc/articles/PMC5884319/
https://ncbi.nlm.nih.gov/pubmed/29353103
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.socscimed.2017.12.033
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