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Patients’ complaints regarding healthcare encounters and communication
AIM: To explore patient‐reported complaints regarding communication and healthcare encounters and how these were responded to by healthcare professionals. DESIGN: A retrospective and descriptive design was used in a County Council in northern part of Sweden. Both quantitative and qualitative methods...
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| Publicado no: | Nurs Open |
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| Main Authors: | , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
John Wiley and Sons Inc.
2018
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC5867282/ https://ncbi.nlm.nih.gov/pubmed/29599998 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1002/nop2.132 |
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