Possible causes of experiencing problems with sick leave questions in telephone nursing

BACKGROUND: Registered nurses at primary health care centres in Sweden receive about 20 million telephone calls annually. Questions related to sick leave occur regularly. Previous studies conclude that those calls often are perceived as problematic. The aim of this study was to explore factors assoc...

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Bibliographic Details
Published in:Ups J Med Sci
Main Authors: Lännerström, Linda, Holmström, Inger K., Svärdsudd, Kurt, Wallman, Thorne
Format: Artigo
Language:Inglês
Published: Taylor & Francis 2017
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Original Articles
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC5810229/
https://ncbi.nlm.nih.gov/pubmed/29045168
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1080/03009734.2017.1385665
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