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Assessing residents’ knowledge of patient satisfaction: a cross-sectional study at a large academic medical centre

OBJECTIVES: Patient satisfaction impacts healthcare quality and outcomes. Residents play an important role in patient satisfaction at academic institutions. This study aims to assess residents’ patient satisfaction knowledge and determine which learning experiences contributed to their knowledge acq...

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Podrobná bibliografie
Vydáno v:BMJ Open
Hlavní autoři: Stewart, Diana E, Dang, Bich N, Trautner, Barbara, Cai, Cecilia, Torres, Sergio, Turner, Teri
Médium: Artigo
Jazyk:Inglês
Vydáno: BMJ Publishing Group 2017
Témata:
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC5724205/
https://ncbi.nlm.nih.gov/pubmed/28827266
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2017-017100
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