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Telephone triage utilization among patients with limited English proficiency

BACKGROUND: Communication between patients with limited English proficiency (LEP) and telephone triage services has not been previously explored. The purpose of this study was to determine the utilization characteristics of a primary care triage call center by patients with LEP. METHODS: This was a...

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Detalhes bibliográficos
Publicado no:BMC Health Serv Res
Main Authors: Njeru, Jane W., Damodaran, Swathi, North, Frederick, Jacobson, Debra J., Wilson, Patrick M., St Sauver, Jennifer L., Radecki Breitkopf, Carmen, Wieland, Mark L.
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2017
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC5679138/
https://ncbi.nlm.nih.gov/pubmed/29121920
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-017-2651-z
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