Quality of perinatal care services from the user’s perspective: a Dutch study applies the World Health Organization’s responsiveness concept

BACKGROUND: The concept of responsiveness was introduced by the World Health Organization (WHO) to address non-clinical aspects of service quality in an internationally comparable way. Responsiveness is defined as aspects of the way individuals are treated and the environment in which they are treat...

Full description

Saved in:
Bibliographic Details
Published in:BMC Pregnancy Childbirth
Main Authors: van der Kooy, Jacoba, Birnie, Erwin, Valentine, Nicole B., de Graaf, Johanna P., Denktas, Semiha, Steegers, Eric A. P., Bonsel, Gouke J.
Format: Artigo
Language:Inglês
Published: BioMed Central 2017
Subjects:
Research Article
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC5622418/
https://ncbi.nlm.nih.gov/pubmed/28962611
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12884-017-1464-8
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items