Quality of perinatal care services from the user’s perspective: a Dutch study applies the World Health Organization’s responsiveness concept

BACKGROUND: The concept of responsiveness was introduced by the World Health Organization (WHO) to address non-clinical aspects of service quality in an internationally comparable way. Responsiveness is defined as aspects of the way individuals are treated and the environment in which they are treat...

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Bibliografische gegevens
Gepubliceerd in:BMC Pregnancy Childbirth
Hoofdauteurs: van der Kooy, Jacoba, Birnie, Erwin, Valentine, Nicole B., de Graaf, Johanna P., Denktas, Semiha, Steegers, Eric A. P., Bonsel, Gouke J.
Formaat: Artigo
Taal:Inglês
Gepubliceerd in: BioMed Central 2017
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Research Article
Online toegang:https://ncbi.nlm.nih.gov/pmc/articles/PMC5622418/
https://ncbi.nlm.nih.gov/pubmed/28962611
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12884-017-1464-8
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