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Quality of perinatal care services from the user’s perspective: a Dutch study applies the World Health Organization’s responsiveness concept
BACKGROUND: The concept of responsiveness was introduced by the World Health Organization (WHO) to address non-clinical aspects of service quality in an internationally comparable way. Responsiveness is defined as aspects of the way individuals are treated and the environment in which they are treat...
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| Published in: | BMC Pregnancy Childbirth |
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| Main Authors: | , , , , , , |
| Format: | Artigo |
| Language: | Inglês |
| Published: |
BioMed Central
2017
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| Subjects: | |
| Online Access: | https://ncbi.nlm.nih.gov/pmc/articles/PMC5622418/ https://ncbi.nlm.nih.gov/pubmed/28962611 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12884-017-1464-8 |
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