Improving Responsiveness to Patient Phone Calls: A Pilot Study

Optimal patient-physician communication in the outpatient clinical setting is critical for safe and effective patient care. Keeping track of multiple patient telephone messages can be difficult and hazardous if a structured system is not in place. A multidisciplinary group at Hershey Medical Center...

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Bibliographische Detailangaben
Veröffentlicht in:J Patient Exp
Hauptverfasser: O’Brien, Lisa K, Drobnick, Patricia, Gehman, Mary, Hollenbeak, Christopher, Iantosca, Mark R, Luchs, Sherri, Manning, Maureen, Palm, Susan K, Potochny, John, Ritzman, Angela, Tetro-Viozzi, Jennie, Trauger, Mary, Armstrong, April D
Format: Artigo
Sprache:Inglês
Veröffentlicht: SAGE Publications 2017
Schlagworte:
Research Articles
Online Zugang:https://ncbi.nlm.nih.gov/pmc/articles/PMC5593260/
https://ncbi.nlm.nih.gov/pubmed/28959714
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/2374373517706611
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