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Dimensions of Patient Experience and Overall Satisfaction in Emergency Departments

OBJECTIVE: To determine the correlation between individual patient experience dimensions and overall patient satisfaction using text-based analysis of subjective comments of patients treated in emergency departments. METHODS: Open-ended comments from 331 patients who visited the emergency department...

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Bibliographische Detailangaben
Veröffentlicht in:J Patient Exp
Hauptverfasser: Tanniru, Mohan, Khuntia, Jiban
Format: Artigo
Sprache:Inglês
Veröffentlicht: SAGE Publications 2017
Schlagworte:
Online Zugang:https://ncbi.nlm.nih.gov/pmc/articles/PMC5593258/
https://ncbi.nlm.nih.gov/pubmed/28959713
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/2374373517692914
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