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The relationship between voice climate and patients’ experience of timely care in primary care clinics

BACKGROUND: Aspects of the patient care experience, despite being central to quality care, are often problematic. In particular, patients frequently report problems with timeliness of care. As yet, research offers little insight on setting characteristics that contribute to patients’ experience of t...

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Dades bibliogràfiques
Publicat a:Health Care Manage Rev
Autors principals: Nembhard, Ingrid M., Yuan, Christina T., Shabanova, Veronika, Cleary, Paul D.
Format: Artigo
Idioma:Inglês
Publicat: 2015
Matèries:
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC5428896/
https://ncbi.nlm.nih.gov/pubmed/24589927
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/HMR.0000000000000017
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