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Understanding and measuring quality of care: dealing with complexity

Existing definitions and measurement approaches of quality of health care often fail to address the complexities involved in understanding quality of care. It is perceptions of quality, rather than clinical indicators of quality, that drive service utilization and are essential to increasing demand....

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Detalhes bibliográficos
Publicado no:Bull World Health Organ
Main Authors: Hanefeld, Johanna, Powell-Jackson, Timothy, Balabanova, Dina
Formato: Artigo
Idioma:Inglês
Publicado em: World Health Organization 2017
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC5418826/
https://ncbi.nlm.nih.gov/pubmed/28479638
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2471/BLT.16.179309
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