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House Staff Communication Training and Patient Experience Scores

OBJECTIVE: To assess whether communication training for house staff via role-playing exercises (1) is well received and (2) improves patient experience scores in house staff clinics. METHODS: We conducted a pre–post study in which the house staff for 3 adult hospital departments participated in comm...

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Detalhes bibliográficos
Publicado no:J Patient Exp
Main Authors: Oladeru, Oladoyin A, Hamadu, Musleehat, Cleary, Paul D, Hittelman, Adam B, Bulsara, Ketan R, Laurans, Maxwell SH, DiCapua, Daniel B, Marcolini, Evie G, Moeller, Jeremy J, Khokhar, Babar, Hodge, Jeannette W, Fortin, Auguste H, Hafler, Janet P, Bennick, Michael C, Hwang, David Y
Formato: Artigo
Idioma:Inglês
Publicado em: SAGE Publications 2017
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC5381927/
https://ncbi.nlm.nih.gov/pubmed/28393108
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/2374373517694533
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