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Why service users do not complain or have ‘voice’: a mixed-methods study from Nepal’s rural primary health care system
BACKGROUND: Despite abundant literature on the different aspects of health care complaint management systems in high-income countries, little is known about this area in less developed health care systems and most research to date has been conducted in hospital settings. This article seeks to addres...
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| Publicado no: | BMC Health Serv Res |
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| Main Authors: | , , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BioMed Central
2017
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC5264467/ https://ncbi.nlm.nih.gov/pubmed/28122552 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-017-2034-5 |
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