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Patient Relationship Management: What the U.S. Healthcare System Can Learn from Other Industries

As the U.S. healthcare system moves to value-based care, the importance of engaging patients and families continues to intensify. However, simply engaging patients and families to improve their subjective satisfaction will not be enough for providers who want to maximize value. True optimization ent...

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Detalhes bibliográficos
Publicado no:J Gen Intern Med
Main Authors: Poku, Michael K., Behkami, Nima A., Bates, David W.
Formato: Artigo
Idioma:Inglês
Publicado em: Springer US 2016
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC5215154/
https://ncbi.nlm.nih.gov/pubmed/27503439
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1007/s11606-016-3836-6
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