Gregório, H., Santos, P., Pires, I., Prada, J., & Queiroga, F. L. (2016). Comparison of veterinary health services expectations and perceptions between oncologic pet owners, non-oncologic pet owners and veterinary staff using the SERVQUAL methodology. Vet World.

Gregório, Hugo, Patricia Santos, Isabel Pires, Justina Prada, and Felisbina Luísa Queiroga. "Comparison of Veterinary Health Services Expectations and Perceptions between Oncologic Pet Owners, Non-oncologic Pet Owners and Veterinary Staff Using the SERVQUAL Methodology." Vet World 2016.

Gregório, Hugo, et al. "Comparison of Veterinary Health Services Expectations and Perceptions between Oncologic Pet Owners, Non-oncologic Pet Owners and Veterinary Staff Using the SERVQUAL Methodology." Vet World 2016.