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Protocol for using mixed methods and process improvement methodologies to explore primary care receptionist work

INTRODUCTION: The need to cope with an increasingly ageing and multimorbid population has seen a shift towards preventive health and effective management of chronic disease. This places general practice at the forefront of health service provision with an increased demand that impacts on all members...

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Опубликовано в: :BMJ Open
Главные авторы: Litchfield, Ian, Gale, Nicola, Burrows, Michael, Greenfield, Sheila
Формат: Artigo
Язык:Inglês
Опубликовано: BMJ Publishing Group 2016
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Online-ссылка:https://ncbi.nlm.nih.gov/pmc/articles/PMC5129058/
https://ncbi.nlm.nih.gov/pubmed/27852720
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2016-013240
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