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Role of peer support workers in improving patient experience in Tower Hamlets Specialist Addiction Unit
The aim of the project was to improve patient experience for people in Tower Hamlets Specialist Addictions Unit in order to increase satisfaction by 25% in 12 months starting in August 2014. The team used the model for improvement as part of ELFT's quality improvement programme to support itera...
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| Publicat a: | BMJ Qual Improv Rep |
|---|---|
| Autors principals: | , |
| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
British Publishing Group
2016
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| Matèries: | |
| Accés en línia: | https://ncbi.nlm.nih.gov/pmc/articles/PMC5128766/ https://ncbi.nlm.nih.gov/pubmed/27933148 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjquality.u205967.w2458 |
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