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Communication skills training enhances nurses' ability to respond with empathy to parents' emotions in a neonatal intensive care unit
AIM: We quantitatively analysed the effect of a course in communication on the content of nurse–parent encounters and the ability of nurses to respond to the empathic needs of parents in a level III neonatal intensive care unit. METHODS: We evaluated 36 and 45 nurse–parent encounters audio recorded...
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| Publicat a: | Acta Paediatr |
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| Autors principals: | , , , , , , |
| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
John Wiley and Sons Inc.
2016
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| Matèries: | |
| Accés en línia: | https://ncbi.nlm.nih.gov/pmc/articles/PMC5066675/ https://ncbi.nlm.nih.gov/pubmed/26648201 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/apa.13295 |
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