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Use of a service evaluation and lean thinking transformation to redesign an NHS 111 refer to community Pharmacy for Emergency Repeat Medication Supply Service (PERMSS)

OBJECTIVES: To demonstrate the contribution of community pharmacy from NHS 111 referrals out of hours (OOH) for emergency supply repeat medication requests via presentation of service activity, community pharmacist feedback and lean thinking transformation. DESIGN: Descriptive service evaluation usi...

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Bibliografiske detaljer
Udgivet i:BMJ Open
Main Authors: Nazar, Hamde, Nazar, Zachariah, Simpson, Jill, Yeung, Andre, Whittlesea, Cate
Format: Artigo
Sprog:Inglês
Udgivet: BMJ Publishing Group 2016
Fag:
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC5013361/
https://ncbi.nlm.nih.gov/pubmed/27566629
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2016-011269
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