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Overall satisfaction of health care users with the quality of and access to health care services: a cross-sectional study in six Central and Eastern European countries

BACKGROUND: The measurement of consumer satisfaction is an essential part of the assessment of health care services in terms of service quality and health care system responsiveness. Studies across Europe have described various strategies health care users employ to secure services with good quality...

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Detalhes bibliográficos
Publicado no:BMC Health Serv Res
Main Authors: Stepurko, Tetiana, Pavlova, Milena, Groot, Wim
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2016
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4971706/
https://ncbi.nlm.nih.gov/pubmed/27485751
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-016-1585-1
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