Responding empathically to patients: Development, implementation, and evaluation of a communication skills training module for oncology nurses

OBJECTIVE: The purpose of this paper is to report on the development, implementation, and evaluation of a Communication Skills Training (CST) module for inpatient oncology nurses on how to respond empathically to patients. METHODS: 248 nurses from a USA cancer center participated in a CST module on...

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Detalhes bibliográficos
Publicado no:Patient Educ Couns
Main Authors: Pehrson, Cassandra, Banerjee, Smita C., Manna, Ruth, Shen, Megan Johnson, Hammonds, Stacey, Coyle, Nessa, Krueger, Carol A., Maloney, Erin, Zaider, Talia, Bylund, Carma L.
Formato: Artigo
Idioma:Inglês
Publicado em: 2015
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Article
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4962546/
https://ncbi.nlm.nih.gov/pubmed/26686992
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.pec.2015.11.021
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