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Can social media be used as a hospital quality improvement tool?
Many hospitals wish to improve their patients’ experience of care. In order to learn whether social media could be used as a tool to engage patients and to identify opportunities for hospital quality improvement (QI), we solicited patients’ narrative feedback on the Baystate Medical Center (BMC) Fac...
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| Published in: | J Hosp Med |
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| Main Authors: | , , , , , , |
| Format: | Artigo |
| Language: | Inglês |
| Published: |
2015
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| Subjects: | |
| Online Access: | https://ncbi.nlm.nih.gov/pmc/articles/PMC4926770/ https://ncbi.nlm.nih.gov/pubmed/26390277 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1002/jhm.2486 |
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