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TOTAL QUALITY MANAGEMENT - THE NEW PARADIGM IN HEALTH CARE MANAGEMENT
Hospitals are by nature complex organisations and the complexity is compounded in service hospitals with perceived notion of service deficiencies. Quality has emerged as a major issue in health care sector and TQM has been accepted as a major long-term strategic initiative towards continuously impro...
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| Published in: | Med J Armed Forces India |
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| Main Authors: | , , |
| Format: | Artigo |
| Language: | Inglês |
| Published: |
Elsevier
2001
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| Subjects: | |
| Online Access: | https://ncbi.nlm.nih.gov/pmc/articles/PMC4925033/ https://ncbi.nlm.nih.gov/pubmed/27365605 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/S0377-1237(01)80049-6 |
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