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Communication Skills Training for Physicians Improves Patient Satisfaction

BACKGROUND: Skilled physician communication is a key component of patient experience. Large-scale studies of exposure to communication skills training and its impact on patient satisfaction have not been conducted. OBJECTIVE: We aimed to examine the impact of experiential relationship-centered physi...

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Detalhes bibliográficos
Publicado no:J Gen Intern Med
Main Authors: Boissy, Adrienne, Windover, Amy K., Bokar, Dan, Karafa, Matthew, Neuendorf, Katie, Frankel, Richard M., Merlino, James, Rothberg, Michael B.
Formato: Artigo
Idioma:Inglês
Publicado em: Springer US 2016
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Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4907940/
https://ncbi.nlm.nih.gov/pubmed/26921153
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1007/s11606-016-3597-2
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