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Three-Year Experience of an Academic Medical Center Ombuds Office

An ombuds is an individual who informally helps people or groups (visitors) resolve disputes and/or interpersonal conflicts as an alternative to formal dispute resolution mechanisms within an organization. Ombuds are nearly ubiquitous in many governmental, business, and educational settings but only...

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Vydáno v:Acad Med
Hlavní autoři: Raymond, John R., Layde, Peter M.
Médium: Artigo
Jazyk:Inglês
Vydáno: Published for the Association of American Medical Colleges by Lippincott Williams & Wilkins 2016
Témata:
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC4885532/
https://ncbi.nlm.nih.gov/pubmed/26675192
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/ACM.0000000000001031
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