Quality of emergency rooms and urgent care services: user satisfaction

OBJECTIVE: To evaluate the quality of emergency rooms and urgent care services according to the satisfaction of their users. METHODS: A cross-sectional descriptive study with a quantitative approach. The sample comprised 136 users and was drawn at random. Data collection took place between October a...

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Detalhes bibliográficos
Publicado no:Einstein (Sao Paulo)
Main Authors: Lima, Cássio de Almeida, dos Santos, Bruna Tatiane Prates, Andrade, Dina Luciana Batista, Barbosa, Francielle Alves, da Costa, Fernanda Marques, Carneiro, Jair Almeida
Formato: Artigo
Idioma:Inglês
Publicado em: Instituto Israelita de Ensino e Pesquisa Albert Einstein 2015
Assuntos:
Health Economics and Management
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4878635/
https://ncbi.nlm.nih.gov/pubmed/26313440
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1590/S1679-45082015GS3347
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