What can Yelp teach us about measuring hospital quality?

Little is known about how real-time online rating platforms such as Yelp may complement the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, the U.S. standard for evaluating patient experiences after hospitalization. We compared the content of Yelp narrative reviews...

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Foilsithe in:Health Aff (Millwood)
Main Authors: Ranard, Benjamin L., Werner, Rachel M., Antanavicius, Tadas, Schwartz, H. Andrew, Smith, Robert J., Meisel, Zachary F., Asch, David A., Ungar, Lyle H., Merchant, Raina M.
Formáid: Artigo
Teanga:Inglês
Foilsithe: 2016
Ábhair:
Article
Rochtain Ar Líne:https://ncbi.nlm.nih.gov/pmc/articles/PMC4845957/
https://ncbi.nlm.nih.gov/pubmed/27044971
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1377/hlthaff.2015.1030
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