Determinants and influencing mechanism of outpatient satisfaction: a survey on tertiary hospitals in the People’s Republic of China

OBJECTIVE: Most patients in the People’s Republic of China prefer tertiary hospitals when seeking medical services. The aim of this study was to assess outpatient satisfaction with tertiary hospitals in the People’s Republic of China, test overall and subscale satisfaction, and explore whether socio...

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Bibliographic Details
Published in:Patient Prefer Adherence
Main Authors: Yu, Wenya, Li, Meina, Xue, Chen, Wang, Jingrui, Liu, Jiazhen, Chen, Haiping, Zhang, Lulu
Format: Artigo
Language:Inglês
Published: Dove Medical Press 2016
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Original Research
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC4844439/
https://ncbi.nlm.nih.gov/pubmed/27143865
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2147/PPA.S104453
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