Quality of pharmaceutical care at the pharmacy counter: patients’ experiences versus video observation

INTRODUCTION: Consumer Quality Index questionnaires are used to assess quality of care from patients’ experiences. OBJECTIVE: To provide insight into the agreement about quality of pharmaceutical care, measured both by a patient questionnaire and video observations. METHODS: Pharmaceutical encounter...

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Detalhes bibliográficos
Publicado no:Patient Prefer Adherence
Main Authors: Koster, Ellen S, Blom, Lyda, Overbeeke, Marloes R, Philbert, Daphne, Vervloet, Marcia, Koopman, Laura, van Dijk, Liset
Formato: Artigo
Idioma:Inglês
Publicado em: Dove Medical Press 2016
Assuntos:
Original Research
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4809339/
https://ncbi.nlm.nih.gov/pubmed/27042025
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2147/PPA.S102032
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