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Key drivers of airline loyalty

This study investigates drivers of airline loyalty. It contributes to the body of knowledge in the area by investigating loyalty for a number of a priori market segments identified by airline management and by using a method which accounts for the multi-step nature of the airline choice process. The...

पूर्ण विवरण

में बचाया:
ग्रंथसूची विवरण
में प्रकाशित:Tour Manag
मुख्य लेखकों: Dolnicar, Sara, Grabler, Klaus, Grün, Bettina, Kulnig, Anna
स्वरूप: Artigo
भाषा:Inglês
प्रकाशित: Elsevier Ltd 2011
विषय:
ऑनलाइन पहुंच:https://ncbi.nlm.nih.gov/pmc/articles/PMC4802509/
https://ncbi.nlm.nih.gov/pubmed/27064618
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.tourman.2010.08.014
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