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Client perception of service quality at the outpatient clinics of a General hospital in Lagos, Nigeria
INTRODUCTION: Service quality assessments have assumed increasing importance in the last two decades. They are useful in identifying gaps in services been provided with the ultimate aim of guaranteeing quality assurance. The objective of this study was to assess the client perception of service qual...
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| Publicado no: | Pan Afr Med J |
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| Main Authors: | , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
The African Field Epidemiology Network
2015
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC4725660/ https://ncbi.nlm.nih.gov/pubmed/26834921 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.11604/pamj.2015.22.68.6228 |
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