Inability of Physicians and Nurses to Predict Patient Satisfaction in the Emergency Department

INTRODUCTION: Patient satisfaction is a commonly assessed dimension of emergency department (ED) care quality. The ability of ED clinicians to estimate patient satisfaction is unknown. We sought to evaluate the ability of emergency medicine resident physicians and nurses to predict patient-reported...

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Detalhes bibliográficos
Publicado no:West J Emerg Med
Main Authors: DeLaney, Matthew C., Page, David B., Kunstadt, Ethan B., Ragan, Matt, Rodgers, Joel, Wang, Henry E.
Formato: Artigo
Idioma:Inglês
Publicado em: Department of Emergency Medicine, University of California, Irvine School of Medicine 2015
Assuntos:
Patient Communication
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4703155/
https://ncbi.nlm.nih.gov/pubmed/26759661
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.5811/westjem.2015.9.28177
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