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Waiting time reduction in intravitreal clinics by optimization of appointment scheduling: balancing demand and supply

This study was designed guided by the Model for Improvement framework to reduce waiting times and visit duration in the intravitreal therapy clinic, while improving patient and staff experience. In our aim to provide good quality, patient-centred care and constantly improve, we optimised the appoint...

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Bibliographic Details
Published in:BMJ Qual Improv Rep
Main Author: Ugarte, Marta
Format: Artigo
Language:Inglês
Published: BMJ Publishing Group Ltd. 2015
Subjects:
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC4695962/
https://ncbi.nlm.nih.gov/pubmed/26734454
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjquality.u208924.w3618
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