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The organizational dynamics enabling patient portal impacts upon organizational performance and patient health: a qualitative study of Kaiser Permanente

BACKGROUND: Patient portals may lead to enhanced disease management, health plan retention, changes in channel utilization, and lower environmental waste. However, despite growing research on patient portals and their effects, our understanding of the organizational dynamics that explain how effects...

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Detalhes bibliográficos
Publicado no:BMC Health Serv Res
Main Authors: Otte-Trojel, Terese, Rundall, Thomas G., de Bont, Antoinette, van de Klundert, Joris, Reed, Mary E.
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2015
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Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4682282/
https://ncbi.nlm.nih.gov/pubmed/26674529
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-015-1208-2
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