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Patient complaints in healthcare services in Vietnam’s health system

BACKGROUND: There is growing recognition of patient rights in health sectors around the world. Patients’ right to complain in hospitals, often visible in legislative and regulatory protocols, can be an important information source for service quality improvement and achievement of better health outc...

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Detalhes bibliográficos
Publicado no:SAGE Open Med
Principais autores: Thi Thu Ha, Bui, Mirzoev, Tolib, Morgan, Rosemary
Formato: Artigo
Idioma:Inglês
Publicado em: SAGE Publications 2015
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4679333/
https://ncbi.nlm.nih.gov/pubmed/26770804
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/2050312115610127
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