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Compassionate Conversations
Staff engagement is much more than just a bonus in any organisation. CQC data shows that it is very clearly linked to positive results in both patient and staff outcomes (fewer complaints, improved safety, reduced sickness, fewer accidents, and more as per Michael West). Staff engagement may seem ne...
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| Publicado no: | BMJ Qual Improv Rep |
|---|---|
| Main Authors: | , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
British Publishing Group
2014
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC4645938/ https://ncbi.nlm.nih.gov/pubmed/26734308 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjquality.u204059.w2102 |
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